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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Lucia

June 24, 2026

5  out of  5
rating by Joe Lucia
"Both Anh Nguyen and Tonya Kellum helped me. Both are extremely nice, competent, FAST, and helpful."
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Omar Elgabry

June 18, 2026

5  out of  5
rating by Omar Elgabry
"Excellent service for both renters and vehicle insurance. The team (particularly Jenny) was responsive, professional, and made the process very smooth. Highly recommend Tonya Kellum. Thank you so much!"
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V B

June 8, 2026

1  out of  5
rating by V B
"I had her as my agent for more than 5years, but today Tonya pushed the life insurance to the limit, 1 star for insulting and refusing to apologize."
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Genia

June 7, 2026

5  out of  5
rating by Genia
"Tonya Kellum and Team are the best!!! Icis really took care of me and my husband. No pressure and the way she explained everything to us made it easy to understand and made me comfortable and confident in my switch. If you’re looking for a change a better change! It is right here. Again thank you Icis💙"
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jashit dahiya

May 29, 2026

5  out of  5
rating by jashit dahiya
"very nice and helpful, especially Jenny, she was super sweet, patient and tried to help me the best she could."
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Meri Pederson

May 28, 2026

5  out of  5
rating by Meri Pederson
"Warm, kind, helpful staff. Honest and forthcoming in all your dealings with them. Great service."
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Monroe Meeks

May 28, 2026

5  out of  5
rating by Monroe Meeks
"I had a great experience with Tonya and her team..... Icis made sure that I left the conversation more knowledgeable about my coverage... Thank You ✨️"
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Le Hoang

May 28, 2026

5  out of  5
rating by Le Hoang
"Tonya is a great agent and she has a very good team with a great service"
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Kathy Ellinger

May 27, 2026

5  out of  5
rating by Kathy Ellinger
"Always on top of things and very nice and easy to work with!"
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Abdikadir Gamadid

May 4, 2026

5  out of  5
rating by Abdikadir Gamadid
"odI bought a five star what can I do yes same time Aji yes"
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Shana Ochsner

April 17, 2026

5  out of  5
rating by Shana Ochsner
"Jenny was kind and speedy!"
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Kelley

April 16, 2026

5  out of  5
rating by Kelley
"Tonya and her staff at this State Farm office are fantastic. They are always quick, helpful, and very easy to work with. If you're in need of a insurance agency, definitely check them out."
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Holly B

April 8, 2026

5  out of  5
rating by Holly B
"Responsive, super communicative, great service!"
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Thomas Bohr

April 6, 2026

5  out of  5
rating by Thomas Bohr
"Excellent help resolving a frustrating problem dealing with an “additional insured” getting renter’s insurance renewal information. Thanks very much."
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Anastasia

April 6, 2026

5  out of  5
rating by Anastasia
"Icis was absolutely wonderful! Great personality and very professional. I needed new renters insurance for my daughter at the last minute, and by the end of the business day. She executed everything perfectly. She notified all appropriate parties with the required details and processed the payment without the need of any additional input from me. Her ability the address my needs efficiently and accurately was such a breath of fresh air! She eased my stress level during a very hectic day. Thanks Again For Everything ICIS!!!"
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Nancy Her

January 30, 2026

5  out of  5
rating by Nancy Her
"I was searching around for car insurance switch and I’m glad I came across my agent Tonya Kellum at State Farm. I want to first thank the lovely assistant Dejionae who I’ve spoken with a few times, not only is she professional and friendly but very helpful. This office is amazing and Tonya is an expert agent who’s very knowledgeable about savings and one who listens. I’m glad I made the switch it nearly saves me more than $100 off what I was paying at another company. They offer you an even better savings when you combine auto/renters/or housing together. My parents has had State Farm from a long time ago and we’ve always trusted them. Thank you Tonya and thank you Miss Dejionae."
We responded:
"Nancy, reading your review made my day! Thank you so much for your kind words about our team. We care for our customers deeply, and we are proud to serve your each day! Please know we're here for your always and look forward to assisting your in the future. We appreciate you and your support! - Tonya"
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Sheri Walczak

January 27, 2026

5  out of  5
rating by Sheri Walczak
"Dejionae was so helpful and went above and beyond helping me to get in contact with the correct person to expedite the process."
We responded:
"Sheri, thank you for taking the time to share your positive experience! We are so happy to hear that Dejionae took great care of you. If you need anything at all, please don't hesitate to reach out! - Tonya"
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Nimo Jama

January 22, 2026

5  out of  5
rating by Nimo Jama
"Tonya’s agency is always so friendly. I walk in without an appointment and am accepted with open arms. Best Service ever!!"
We responded:
"Nimo, thank you so much! I truly appreciate your kind words. My goal is always to make everyone feel welcome, and it means a lot to know you feel that way. - Tonya "
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Darryl Elmouchi

October 6, 2025

5  out of  5
rating by Darryl Elmouchi
"Tonya has great attention to detail and has been a pleasure to work with!"
We responded:
"Thank You Darryl!! "
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Marj Lee

August 18, 2025

5  out of  5
rating by Marj Lee
"Love this agency. After I had the worst agent for a year after moving to Seattle, I asked to be moved to Tonya's office. They always go above and beyond and they are the reason I don't change my insurance carrier for my car and condo."
We responded:
"Thank you for your kind words! We're so glad you found us after that experience and that our team has been able to provide the care and attention you deserve. I hope you never switch your condo insurance and car insurance from us!! Take Care!"
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caro ayala

August 8, 2025

5  out of  5
rating by caro ayala
"All ways there when you need help and help you solve any problems you may have."
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James Snell

May 8, 2025

5  out of  5
rating by James Snell
"Zoey was very helpful solving a problem with our certificate of insurance. She responded immediately, fixed it perfectly, and saved us some hassle. We would highly recommend Tonya Kellum's agency, and Zoey in particular."
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Joe Scott

February 28, 2025

5  out of  5
rating by Joe Scott
"Tonya Kellum State Farm office is absolutely fantastic and professional. Always take care of my insurance needs and super polite and friendly. Highly recommend them for Auto and Home policy. Best quote around👍👍😁😁"
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Lauren Bonetto

February 25, 2025

5  out of  5
rating by Lauren Bonetto
"Tonya and team helped me quickly get my renter's policy transferred over to my new rental when I didn't realize I needed it before getting the keys. Thank you!"
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Ali Artan

February 17, 2025

5  out of  5
rating by Ali Artan
"Tonya Kellum she’s the one off the best agent help full friendly I’ll recommend you guys go right there and bring your friends sooner you can get your insurance now."